Privacy Policy
Last updated: March 30, 2026
At TheStoryMama, we take your privacy seriously — especially because our users are families with young children. This policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
Information you provide:
- Account information: Name and email address when you sign up via email or Google OAuth
- Payment information: Processed by FastSpring — we never see or store your credit card details
- Story preferences: Custom story descriptions you submit for personalized story creation
Information collected automatically:
- Reading activity:Which stories you read and your progress, used to provide “Continue Reading” and recommendations
- Basic analytics: Pages visited, device type, and browser — used to improve the website experience
2. How We Use Your Information
- To provide and maintain the Service
- To personalize your experience (reading recommendations, continue reading)
- To process payments and manage subscriptions
- To send you sign-in links via email (Resend)
- To respond to your support requests
- To improve our stories and website
We do NOT:
- Sell your personal information to third parties
- Use your data for advertising
- Collect data from children — our Service is designed for parents
- Send marketing emails unless you opt in
3. Children's Privacy
TheStoryMama is designed for parents and caregivers to use with their children. We do not knowingly collect personal information from children under 13. Parents create accounts and manage all interactions with the Service. If you believe a child has provided us with personal information, please contact us at hello@thestorymama.club and we will delete it promptly.
4. Third-Party Services
We use the following third-party services:
- Google OAuth: For sign-in authentication — subject to Google's Privacy Policy
- FastSpring: For payment processing — subject to FastSpring's Privacy Policy
- Resend: For sending sign-in emails — subject to Resend's Privacy Policy
- Vercel: For hosting — subject to Vercel's Privacy Policy
5. Cookies
We use essential cookies only — for authentication (keeping you signed in) and reading progress. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
6. Data Security
We protect your data using industry-standard security measures including HTTPS encryption, secure authentication tokens, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your account information for as long as your account is active. If you wish to delete your account and all associated data, contact us at hello@thestorymama.club. Payment records are retained as required by law.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent for data processing
- Export your data in a portable format
To exercise any of these rights, email us at hello@thestorymama.club
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. The “Last updated” date at the top of this page indicates when the policy was last revised.
10. Contact
For privacy questions or concerns, contact us at hello@thestorymama.club